BT21 - [K-Horang] PLUSH COOKY

BT21 - [K-Horang] PLUSH COOKY

Product size

130*140*95 (mm)

Product weight

58g

Texture

POLYESTER 100%

Certification Permissions

CB061R5783-1001A

Country of manufacture/country of origin

china

Manufacturer/Importer

Empathy Me Too Co., Ltd.

Manufacturer/A/S person in charge and phone number

Line Friends Square Customer Center

Operating hours: Monday-Friday 9:00 AM - 6:00 PM / Lunch time 12:00 PM - 1:00 PM KST

Sun-Fri 16:00 pm - 1:00 am(+1) PST

Phone number: 1544-5921

Email: square_cs@linefriends.com

Channel Talk: linefriendssquare.channel.io

Precautions

• This product is not a toy.

• Be careful not to allow children, infants or pets to suck or bite the product.

• There is a risk of damage if this product is placed next to sharp objects.

• Do not disassemble the product or use it for other purposes.

• There is a risk of damage to the product if it is dropped from a high place or subjected to impact.

• Use for any purpose other than intended use is prohibited.

• Do not pull or tear the product with excessive force.

• If there are small pieces separated from the product, do not put them in your mouth.

• Keep away from fire.

• We are not responsible for damage or defects caused by user negligence.

Package size

112*150*75 (mm)

Things to check before purchasing

• Depending on the monitor resolution, there may be a slight color difference from what you see on the screen.

• There may be a difference of 1~2cm in size depending on the measuring standard.

• When exchanging or refunding, the product must be returned without missing components.

• In accordance with the Act on Consumer Protection in Electronic Commerce, etc., when a minor purchases a product, the minor or the legal representative may cancel the purchase if the legal representative does not consent.

• Props used on the detail page other than the components are for presentation purposes only and may not be sold separately.

Order shipping times differ based on the status of the product.

• In stock orders are typically processed and shipped within 3 days.
• Backordered items may take up to 6 weeks to ship and may be canceled with a full refund if they become unavailable.
• Pre-order items are shipped within 4 weeks after the official release date.
  

Shipping times vary depending on the product’s status.

Please note that if you order multiple items with different statuses in a single order, your order will only be shipped once all items are ready.

We offer a 30-day return policy on all items. Products must be in original condition. If an item arrives damaged or with missing contents, an unboxing video is required for verification. Please read our return & refund policy for more information.

You can contact Dalnora through our contact page, via email, or by reaching out through our official social media channels. We aim to respond as quickly as possible during business hours.

Dalnora email: customercare@dalnora.com
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